FAQ

What about shipping?
All shipping is via United States Postal Service, Priority mail with Delivery Confirmation, and we include postal insurance. Shipping is calculated at checkout.

Do you have other items that are not shown on the site?
Yes. For example, if you see a necklace that you like but don’t see earrings or a bracelet that match, let me know, and I can design complementary pieces. Custom work, such as wedding ensembles, are available as well.

What about sales tax?
Florida residents will be charged 6% sales tax at checkout.

Return Policy?
I sincerely hope that you will love whatever you purchase, but that is sometimes not the case. In that case, I accept returns for exchange, credit, or refund, less shipping and insurance, as long as the following conditions are met:
1) Contact me within 24 hrs of receipt of your purchase.
2) A returned item must be in its original condition/no alterations, damage, or evidence of wear.
3) The item must be mailed, with proper insurance, within 3 business days of your receipt of it. It must be in its original packaging with the invoice enclosed.

Do you take special orders?
Yes, Special Orders are available. I would love to design your elegant on-of-a-kind creation specifically handcrafted in your choice of colors and specifications. 14k gold beads, findings, chains, and earwires are also available. I welcome you contacting me via e-mail or phone to answer any questions you may have.  After communicating about your design, I will calculate the price to create it and contact you.  I require a 50% deposit payable up front before execution.  Throughout the stages of creating your unique piece, I will email you photos of the process.

Thank you for visiting Christina M. Lee Designs. Please feel free to contact me if you have any questions or comments.

Christina